Training
Our products are well known for their simple operation and short training times. Nevertheless, our consultants will gladly help you with the installation of your measuring equipment. Your staff will be trained directly on site or alternatively at HOMMEL-ETAMIC. This gives you additional confidence and ensures productive measurement runs.

Our scope of service:

  • Instruction and training after initial installation
  • Theoretical and practical training at our headquarters in Villingen-Schwenningen or one of our branches
  • Training on site

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Technical service
HOMMEL-ETAMIC maintains a widely distributed network of service points. Our technicians are stationed regionally in Germany and therefore close to the customer. This enables short distances and fast response times.
If our service is needed particularly fast, we offer service level contracts.

 

Our scope of services:

  • installation, commissioning and training
  • maintenance and calibration
  • service based on DIN 31051
  • repairs
  • service level contract

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Teleservice
Modern measurement systems enable continuous quality control of our customers. New, difficult measuring tasks are a challenge for us. Using a teleservice link, our specialists can react fast and often provide solutions without having to travel. This guarantees high availability of the measurement systems.

Our scope of service:

  • fault diagnoses
  • software updates
  • user support

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Maintenance and calibration
You expect daily availability of your measurement systems and uniform quality of the measurements. Preventive maintenance and a regular calibration are absolutely essential. The maintenance intervals, maintenance depth and the dates can be agreed individually. All work as well as the calibration are documented and can be integrated directly in the test equipment monitoring of our customers. Contractually agreed maintenance offers a considerable cost advantage over individually ordered maintenance.

Our scope of service:

  • preventive maintenance and service
  • calibration with traceable standards to DKD Labor
  • maintenance intervals according to customer requirements
  • contract basis or individual order

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Repair on site
Repairs at HOMMEL-ETAMIC offer a low-cost alternative to expensive repairs of mobile measuring instruments on site. Individual components of larger measurement systems can also be serviced or repaired in the repairs department.

Our scope of service:

  • repairs to mobile measuring instruments
  • repairs to modules and components of large measurement systems
  • repairs to probes and probe rods
  • quick repairs with replacement devices
  • maintenance and calibration
  • works calibration certificates

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Upgrade
The metrology is being continuously developed. This applies particularly to the computer technology and the software. The upgrading of a measurement system increases the productivity and allows the use of new measurement strategies. Conversion to state of the art electronics guarantees the availability of spare parts and prolongs the life of the instruments.

Our scope of service:

  • modernisation of the computer technology and software
  • replacement of the entire control technology
  • individually adapted concepts

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Removal service
Moving of factory equipment is a great challenge to planning and logistics. This is especially true for sensitive measuring instruments which have to measure reliably and accurately after being moved. Rely on the experience of HOMMEL-ETAMIC in such cases.

Our scope of service:

  • analysis of condition, disassembly and packing of the measuring equipment
  • on request, also transport serviced from one provider
  • installation and commissioning at the destination
  • calibration

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Calibration Service DKD
Since 1980 HOMMEL-ETAMIC runs the DKD calibration laboratory for the parameter length. An aspect of particular importance is the continuous monitoring of the best possible measuring accuracy of our products.

 

The governmental standard values are readjusted in terms of ISO9000.

In the DKD calibration laboratory we can define roughness and form parameters for the standards delivered by you. If any of these standards proves not to be suited for calibration, we can provide you with new standards within short time.

For non-accredited parameters and as a economic alternative solution we can offer you our company's calibration or inspection certificates.

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Applications

Excellent hardware and software is a precondition for optimum measuring results.

Correct and stable measuring results are guaranteed by an optimum selection of clamping device, measuring instrument, measuring strategy and an automatic CNC measuring program.

Benefit from our experience already in the procurement period. A complete package of hardware, software and the application produces optimum cost-benefit results for your measurements.
Our service:

  • Advice on measurements
  • Feasibility studies
  • Complete solutions for your measurements
  • Support during the start-up period 
  • Modifications and add-ons in case of additional workpieces

 

 

 

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